Privacy Policy

Spring Bull Tea (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit springbulltea.com or make a purchase from us.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number / WhatsApp number
  • Payment information (processed securely by our payment provider)
  • Order history and product preferences

We also collect non-personal data such as browser type, pages visited, and time spent on our website through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and customer service requests
  • Improve our website and product offerings
  • Send promotional communications (only if you have opted in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Shipping partners (e.g. JNE, J&T, SiCepat) solely to deliver your order
  • Payment processors to securely handle transactions
  • Legal authorities if required by applicable law

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption to secure data transmission. However, no method of online transmission is 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, but some features of our website may not function properly as a result.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party sites (e.g. Tokopedia, TikTok Shop). We are not responsible for the privacy practices of those platforms. Please review their privacy policies separately.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: